As one of the many online casinos vying for players’ attention in a highly competitive market, TrueFortune Casino attempts to stand out with its diverse selection of games and enticing rewards system.
Brand Overview
Launched sometime between 2010-2015 (the exact date is unknown), TrueFortune Casino has been operating under the Curacao eGaming License Play TrueFortune Casino in United Kingdom (#365/JAZ). The company, based in Cyprus, operates online casinos catering to players worldwide. TrueFortune’s website does not provide clear information on its parent companies or shareholders.
Registration and Account Features
To start playing at True Fortune Casino, one needs to register for an account by clicking the "Sign Up" button located top-right of their homepage. Users will be required to provide standard registration details such as email address, password, country, currency, etc. In this review, we created a hypothetical user with credentials suitable for our example analysis: ‘truetest@gmail.com’, ‘Test1234’.
Once the player has successfully registered their account and completed any subsequent verification steps (e.g., email confirmation or phone verification), they can login to access their personalized dashboard. From here, users may opt-in or out of promotional campaigns.
Within a registered account, players have multiple options available:
- Manage Account : Players can adjust settings for notifications, change profile information and language preferences.
- Banking and Payments
- **Lobby – Access to all online games
- Promotions and Offers
Bonuses and Promotional Campaigns
True Fortune Casino provides several deposit bonuses as part of its promotion strategy.
- Welcome bonus: A "100% match up to €500" on initial deposits, limited to one account.
- Deposit Bonus (e.g., weekly reload).
Players also have access to additional perks through True Fortune’s loyalty program and VIP club:
- Points are earned per bet placed in games of chance with the value of each point based upon game volatility or RTP.
Payments
TrueFortune Casino offers various payment methods for depositing funds, including credit/debit cards (Visa/Mastercard), bank transfers, eWallet services such as PayPal and Skrill, and cryptocurrencies like Bitcoin.
- Bank transfer fees not included. A €3.50 commission is levied on deposits processed via certain types of Visa Cards.
- Cryptocurrency options vary by player’s chosen currency (e.g., BTC for EUR accounts; ETH isn’t yet fully supported).
Withdrawals
Players may withdraw using the same payment methods available at True Fortune Casino:
- Cashout request will be reviewed before release within a maximum time frame of seven working days.
- If there is no transaction or activity on player account in three months, some payment options (bank transfers) can incur inactivity fees from service providers.
Gaming Categories and Providers
True Fortune’s game portfolio features an extensive selection:
- Slots (video slots with progressive jackpots): Over 7 hundred titles by various leading software developers including NetEnt (Gonzo’s Quest), Microgaming, Quickspin.
- Classic Table Games: Blackjack variants, Roulette options like European and American versions in French or German interface languages offered simultaneously.
- Live Dealer Experiences: Multiple live casinos powered through different studios which facilitate interaction with a real croupier via webcam streaming technology at TrueFortune casino.
Games are grouped under subcategories for easier access by the user:
- Slots
- Progressive Slots
- Classic Slots
- Video slots (5 Reel / 3 reel)
- Roulette
- European
- Regular game with standard odds and low minimum wager of €/£1.
- Automatic betting strategies
- European
Mobile Version
True Fortune Casino’s mobile version can be accessed via their dedicated website which adjusts layout for responsive devices running Android (Android 5 or later) or Apple iOS. In this example analysis, a hypothetical test case used Google Chrome browser with simulated device settings adjusted to accommodate optimal viewing experience.
Security and License Information
In accordance with industry standard regulatory best practices TrueFortune employs various security measures including:
- 128-bit SSL encryption certificates for secure data transmission
- Random Number Generators (RNGs) certified by independent auditor Technical Systems Testing (TST)
- Their randomness has been extensively audited and deemed unpredictable
Curacao eGaming License #365/JAZ is displayed at top left corner of True Fortune’s homepage:
https://www.truefortune.com/
According to data available up until the time this analysis was conducted, no official audits on fairness or player satisfaction are accessible.
Support
Players can find help through multiple avenues when interacting with a customer representative:
- Live Chat support – Response times appear relatively quick (according to reviews)
- Phone Call
During peak hours there may be limited availability as well due scheduling for some support agents.
The contact details of these communication channels can easily found at True Fortune’s website under the "Contact" tab above in menu bar on every page that requires support:
Final Analysis
TrueFortune Casino caters to a broad player base. With numerous banking options and payment types available, access is facilitated for an extensive client demographic, catering to international players.
While their loyalty program offers attractive benefits as points are earned through continued play; however, its potential does not overshadow the existing array of slots or table games on offer here (at least compared against competitors in this space). On a separate note several features and functionalities could be further polished by considering both user convenience and performance improvements which affect general site usability overall experience.
As more recent information regarding the provider’s activities becomes available, it will contribute positively toward expanding public opinion surrounding their credibility as an online gaming platform catering specifically towards players from around globe with varying banking preferences supported simultaneously within its interface layout designed specially tailored responsiveness.